Collision Center

Can I choose where my vehicle is repaired?

Yes. You have the legal right to select the repair facility of your choice, regardless of which shop your insurance company recommends.

Do you repair all makes and models?

Yes. The technicians are trained and equipped to repair all vehicle makes and models, restoring them to manufacturer standards for safety, performance, and appearance.

What kind of parts are used for repairs?

Genuine Original Equipment Manufacturer (OEM) parts are used whenever possible to ensure quality, proper fit, and lasting performance. Some insurance policies may specify whether OEM or aftermarket parts are authorized, so it’s best to confirm with your provider.

What should I bring when dropping off my vehicle for repairs?

You should bring: • Your insurance claim number and policy information • Driver’s license and vehicle registration • Contact information for your insurance adjuster • Any photos or accident documentation you’ve collected

How long will my repairs take?

Repair time varies depending on the extent of damage, parts availability, and insurance approval. An estimate will be provided after inspection, and you’ll receive updates throughout the repair process.

Do you work directly with insurance companies?

Yes. The repair team coordinates with most major insurance providers to handle estimates, approvals, and billing on your behalf, helping make the process faster and easier.

What happens if my vehicle is declared a total loss?

If the cost of repairs exceeds your vehicle’s value, your insurance company may declare it a total loss. The repair facility will help with documentation and coordinate with your insurer to release the vehicle.

Will my vehicle look and perform the same after repairs?

Yes. The goal is to restore your vehicle to its pre-accident condition, ensuring proper frame alignment, paint matching, and functionality of all mechanical and safety systems.

What should I check before picking up my repaired vehicle?

Before leaving, inspect the vehicle for quality and completeness: • Make sure the paint color and finish match the rest of the car • Verify that lights, sensors, and electronics function properly • Review the repair summary and warranty documentation • Take a short test drive to confirm proper handling and alignment

Is there a warranty on the repairs?

Yes. All repair work and paint refinishing are backed by a warranty that covers craftsmanship and materials for added peace of mind.

Is rental transportation or shuttle service available?

Yes. Rental car assistance and shuttle service options are typically available while your vehicle is being repaired. Ask in advance to confirm availability.

Do you perform safety system and sensor calibrations?

Yes. Advanced Driver Assistance Systems (ADAS) such as lane-keeping, collision detection, and parking sensors are recalibrated after repairs to ensure everything functions safely and accurately.

What if my car doesn’t seem safe to drive after an accident?

If your vehicle has deployed airbags, leaking fluids, damaged tires, or broken lights, do not drive it. Arrange for a tow to the repair center for a full safety inspection before operating the vehicle again.

Our customers’ satisfaction is at the heart of everything we do. From the moment you walk through our doors to the day you drive your repaired vehicle home, we’re committed to providing a smooth, stress-free experience. Drivers appreciate our clear communication, attention to detail, and dedication to quality craftsmanship. Whether it’s a quick dent repair or a complete body restoration, our team goes above and beyond to make sure every customer leaves with confidence and a vehicle that looks as good as new.

1) Check Yourself for Injuries

Your health and safety are always the top priority. After the accident, take a moment to assess how you feel. If you're seriously injured, try to remain still and wait for help. If you're able, dial 911 or ask someone else to call for emergency services immediately.

2) Check On Others

Content goes here...If there are passengers in your vehicle, check to see if anyone else is hurt. Assist them if you can do so safely. Then, check on any other involved drivers or pedestrians and report injuries to first responders.

3) Move to a Safe Location

If your car is drivable and you're not obstructing traffic, carefully pull over to a safe location. Before doing so, make note of where the cars landed post-collision. Turn on your hazard lights and use cones or flares from your emergency kit if available. Then, wait safely away from traffic.

4) Call the Police

Always notify the authorities, no matter the severity of the collision. A police report will provide crucial documentation for insurance purposes; and in Georgia, it's required for most accidents involving injuries or significant damage.

5) Exchange Information

Gather the following details from all parties involved in the accident: - Names and contact info - Insurance provider and policy number - Driver's license number - License plate number - Vehicle make, model, year, and color - Location of the crash

6) Document the Scene

Use your smartphone or another device to take multiple photos of the vehicles, road conditions, and any visible damage to the cars involved. Speak with witnesses and collect their contact information. If officers are on scene, be sure to request a copy of the official police report.

7) Contact Your Insurance Provider

Once you're safe and the immediate needs are handled, it's time to report the accident to your insurance company. Doing this from the scene can help you remember key facts and accelerate the claims process.

8) Schedule Repairs at Collision Center

We make it easy to get your vehicle professionally repaired after a collision. Our certified technicians and modern auto body shop nearby can handle everything from dent removal to structural repairs, all with OEM-grade precision and care.

Auto Body Repair Center Serving the Greater Savannah, Statesboro Area

If you are searching for a collision center you can trust and are in the Statesboro area, Franklin Collision Center welcomes you! Our team here is pleased to make the entire repair process as stress-free and quick as possible, all while ensuring that each and every vehicle is returned to a like-new condition. Our facility is located just an hour from Savannah and Swainsboro, and within a half hour of Metter, Claxton, and Sylvania! We are proud to serve as Eastern Georgia's Collision Center HQ! At our collision center, your safety, satisfaction, and confidence are our top priorities. We invite you to see what top customer service and vehicle care look like here at Franklin Collision!

Why Service With Franklin Collision Center?

Our state-of-the-art Auto Body repair facility and our experienced, certified technicians make us stand out from other shops in the area. Here are just a few reason why you should choose us:

Modern and high-tech facility
Latest auto body repair tools and technology
Comfortable waiting area with Wi-Fi
Easy online appointment scheduling
Service all makes and models
Work direct with insurance companies
One-stop shop for all collision repair needs
Paintless dent repair
Full Body paint
Frame Straightening

How to Schedule a Collision Repair Estimate?

We know the auto body repair process may be happening in a stressful time in your life and strive to help ease the situation the best we can. That is why we make it so easy to get your free collision estimate scheduled from us! Simply fill out the form above and one of our team members will get back to you quickly, or, you can give us a call during business hours at (912) 623-0453! If you have additional questions about the process or how the insurance claim works, we are here to get you the answers as well! Book your appointment, get your estimate, and we will get your vehicle in the shop and back on the road in no time!

Get Your Auto Body Repair in Bulloch County Today!

If the unfortunate event of an accident has happened to you, you can count on our collision center to get you back on the road safely and efficiently. Our certified technicians use advanced repair technology and high-quality materials to restore your vehicle to its original condition. From minor dents and paint touch-ups to major frame and structural repairs, we handle every job with precision and care. Here at Franklin Collision, we work directly with most insurance companies to make the repair process as smooth as possible, and we’re committed to transparent communication every step of the way. We look forward to serving our local GA customers with a top-quality experience today. Give us a call or fill out our online form to get started.

Expert Collision Repair Services You Can Trust

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